Arthur-Williams.co.uk is owned and maintained by Arthur V Williams LTD, PO Box 946, WORCESTER, WR4 4HD

Co. No: 11940681

Cookies

We only use cookies which relate to the essential functions of the site, these include storing items in a shopping cart and completing purchases through the online shop. At times, we may include a feature whereby users can create an account and log in to see their purchase history and saved personal details such as contact information and addresses, cookies may be used to simplify and speed up this log in process.

Payments
Any payments taken through the site are processed by Stripe. A cookie is used in order to simplify and speed up the transaction process, fraud prevention and detection. We do not allow users to access saved cards via the Stripe payment gateway on Arthur-Williams.co.uk, however browsers may offer this function outside of the functionality of this website.

Videos
We may at times feature video content which is hosted on a third-party platforms (Vimeo and YouTube). These platforms may use cookies which are considered essential to the video player experience, no third-party analytics or advertising cookies are set although they may monitor your interaction with that embedded content, including tracking your interaction with the content, if you have an account and are logged in to that platform.

Content Management
Users granted access to the Content Management System on this website will require cookies to be used in the login in process.

Google Analytics
Please note of the Analytics section below for information on the use of Google Analytics cookies.

Analytics

We use Google Analytics to measure activity on the site but have taken steps to anonymise user’s IP addresses so that actions and data captured cannot be tracked to an individual. The data that we capture is used to improve the user experience and guide decisions on future content and features. We do not share this data with third parties.

Subscriptions

Users are able to subscribe to an email mailing list through forms on the site, following links to our preferred email marketing platform, MailChimp and optionally through the checkout process. The email address and other personal data captured when a user signs up to one or more mailing lists will only be used by the Arthur Williams Collection team for marketing and news updates relating to relevant offers and events, we will not share this data with any third parties.

Users can remove themselves from a mailing list or manage their data at any time by following the instructions within the footer of any promotional or marketing emails from Arthur Williams Collection through the MailChimp platform.

You can read more about MailChimp’s data protection policies here.

Shop

By purchasing goods and products through Arthur-Williams.co.uk you are agreeing for us to store and retrieve your personal data to fulfil your order. Your name, email, telephone, billing and or shipping address will be captured and stored along with the products in your order.

No data relating to your credit card or payment method(s) are stored by Arthur-Williams.co.uk. All processes are managed by Stripe who are PCI-certified and a trusted payment gateway provider.

We will need to share some of your data with third-party delivery companies to complete the order.

Your personal data will be removed from our system no later than 12 months after your order is processed. Should you want your data removed sooner, or information updated please contact us.

Contacting Us

Should you get in touch via email or telephone, we may record some personal data in order to facilitate any enquiries or requests. Any enquiry emails will be removed from the system no longer than 12 months after the initial contact.

Who we share your data with

By using some or all of the features on this site the personal data we capture may be stored with the following trusted partners:

Royal Mail
DHL
Stripe
MailChimp

The website has been developed and is maintained by Arnold and Pearn who may make periodical back-ups and copies of the site for data security and updates.

How long we retain your data

Your personal data will be held for no longer than 12 months unless explicitly stated otherwise. If you would like your data to be removed before the end of this period please contact us directly.

What rights you have over your data

If you would like to see a record of any personal data held on Arthur-Williams.co.uk you can request a report by contacting us. We will do our best to respond in a timely manner and help you with any questions.

In the event of a data breach, we will notify you with full and clear details within 72 hours of discovery.

Any questions regarding privacy and data can be emailed to us.